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The encryption layer for financial services.

Fintechs, banks, insurers, and capital markets use SendSafely for KYC intake, encrypted email, deal-room workspaces, and FINRA / SEC 17a-4 supervised file exchange. Examiner-ready audit trail. SOC 2 Type 2, PCI DSS, GDPR aligned.

Financial services teams that run on SendSafely
Mercury MoonPay Addepar Alpaca EZOps All In Credit Union Kalispell
Onboarding & KYC

Collect KYC documents without making customers create an account.

Embed a branded SendSafely Dropzone on any onboarding page, customer portal, or compliance form. Files are encrypted on the customer's device before upload — your KYC team is the only party that can decrypt them. No SendSafely login required for the customer. No 20 MB email attachment workaround.

Branded Dropzone, anywhere on your site.

One script tag drops a white-label upload widget into your portal, application, or onboarding flow. Customers drag files in from a phone or desktop. The widget encrypts client-side, hands off encrypted bytes, and routes the package to whichever team handles new accounts.

  • Files up to 100 GB. Mobile camera upload. SMS or email verification before decryption.
  • Native connectors to Zendesk, Salesforce, Intercom, Freshdesk, Jira — uploads auto-link to the right ticket.
  • Webhook on every upload — feed your onboarding pipeline, KYC vendor (Persona, Alloy, Sardine), or SIEM.
  • Optional virus/malware/DLP scan via CrowdStrike, OPSWAT, Sophos, or Google Cloud DLP before files land in your queue.
Explore Dropzones
Branded Dropzone widget collecting KYC documents on a customer onboarding page
Regulated Email

Encrypted email inside Outlook and Gmail.

Your relationship managers, advisors, and compliance staff don't need a new tool — they need their existing inbox to be regulator-safe. The SendSafely plug-in swaps attachments for end-to-end encrypted links at send time. The recipient clicks, verifies identity, and decrypts on their own device.

Plug-in for Outlook. Extension for Gmail. Gateway for everyone else.

Your RMs keep sending email the way they always have. Sensitive attachments are quietly encrypted before they leave the device. Every send is logged. The Serverless Email Gateway enforces policy on any inbound or outbound mail that doesn't route through the desktop plug-in.

  • Outlook plug-in for Office 365 + Outlook desktop. Files up to 100 GB.
  • Gmail Chrome extension. Files up to 10 GB. End-to-end encrypted message body, not just attachments.
  • Serverless Email Gateway on AWS Lambda — policy-driven automatic encryption for shared mailboxes and legacy MTAs.
  • Recipient verification: SMS one-time passcode or domain-restricted email before decryption.
Explore Email Encryption
SendSafely Outlook plug-in composing an encrypted email with attachments
Examiner-Ready Audit

An audit trail your examiner can read.

Every send, identity verification, recipient open, download, and admin action is logged with timestamp, actor, IP, and user agent. Pull it through the Audit Log API into Splunk, Microsoft Sentinel, or Chronicle. The trail your FFIEC examiner, FINRA auditor, or state DFS reviewer expects, delivered without you having to assemble it manually.

Audit Log API to your SIEM. Retention you control.

PACKAGE_EVENT, USER_EVENT, and ADMIN_EVENT shapes documented and stable. Configurable retention from per-package expiry up to long-term archival.

  • Audit Log API on Business and Enterprise plans. JSON output, paged, stable schema.
  • SOC 2 Type 2 audited annually. Independent edgescan testing year-round. Report available in the Trust Center.
  • SSO via SAML 2.0 (Okta, Azure AD, Google, OneLogin, Duo). SCIM 2.0 for automated provisioning and deprovisioning.
  • Data residency: host in US, EU (Ireland or Frankfurt), or Australia.
Read the architecture
SendSafely Audit Log API JSON output streaming into a SIEM
FINRA / SEC 17a-4 Supervision

One spine for supervised communication, end to end.

Encrypted email, Dropzone uploads, and Workspace transfers route to Global Relay for SEC Rule 17a-4 and FINRA Rule 4511 compliant archival — while the contents stay end-to-end encrypted in transit. Your compliance officer gets supervised review without your customers' files ever sitting unencrypted in a third-party archive.

Global Relay integration available on Enterprise plans.

Front-office RMs send encrypted email through Outlook or Gmail. Middle-office and back-office uploads come in through Dropzone and Workspaces. Every supervised channel feeds Global Relay's archive with the metadata and audit chain examiners require — without breaking encryption boundaries on the file contents themselves.

  • SEC Rule 17a-4 and FINRA Rule 4511 supervised archival.
  • Front + middle + back office surfaces unified into one supervision spine.
  • eDiscovery export, retention by record type, legal hold.
  • Available on Enterprise plans — talk to our team about scoping.
See the Global Relay integration
Global Relay integration logo
Three teams, one encryption layer

Built for the three teams that own financial-services compliance.

Operations runs the intake and the inbox. IT runs the identity and audit infrastructure. Compliance answers to the regulator. SendSafely fits all three without forcing any of them to switch tools.

For support teams

Encrypted file collection right inside the ticket.

Your operations team uses SendSafely Dropzone on your onboarding page, the Outlook plug-in inside their existing inbox, and Workspaces for ongoing client folders. No retraining, no new portal, no separate compliance tool to babysit.

Zendesk · Intercom · Salesforce
See helpdesk integrations
For IT teams

Deployable in a day. Operable on autopilot.

One vendor for encrypted email, secure intake, persistent workspaces, and AI-agent file collection. SAML SSO, SCIM provisioning, the Audit Log API straight into your SIEM, and data residency you control (US, EU, AU).

SAML 2.0 · SCIM · audit log API · REST + SDKs
See all integrations
For security & compliance

Limit blast radius by design.

Split-key client-side encryption. The server never holds the decryption key. SOC 2 Type 2, PCI DSS, GDPR. Independent edgescan testing year-round. The Trust Center hosts the report, sub-processor list, and questionnaires.

SOC 2 Type 2 · HIPAA · PCI DSS · GDPR
Read the security overview

Built for the audits financial-services vendors actually face.

SendSafely is third-party assessed against the controls your examiners ask about. The Trust Center hosts the SOC 2 report, sub-processor list, security questionnaires, penetration test summaries, and DPA — available to procurement under NDA.

Audit

SOC 2 Type 2

Audited annually. Full report available in the Trust Center.

Payments

PCI DSS

Aligned controls for transmission of cardholder data.

Privacy

GDPR / CCPA

EU data residency. DPA with SCCs (Decision 2021/914).

Securities

SEC 17a-4 & FINRA

Supervised archival via Global Relay integration.

Who runs on SendSafely

Four shapes of financial-services buyer.

Different regulators, same encryption layer underneath.

Banks & Credit Unions

FFIEC examiner-ready audit, GLBA-aligned controls, BSA/AML document exchange with vendors and regulators. Mercury, All In Credit Union, Kalispell on the platform.

Fintech & Capital Markets

KYC/onboarding intake at scale, regulated email under SEC 17a-4, wealth-tech workflows. Addepar, Alpaca, Hard Rock Digital, iCapital on the platform.

Crypto & Digital Assets

Customer onboarding KYC, partner agreements, audit responses. MoonPay, Crypto.com, Coinbase, Plaid on the platform.

Insurance

Claims documents, broker submissions, reinsurance treaties, member PHI. Aon, Branch, EZOps on the platform.

“The architecture is what made it defensible in our risk review — the server holds ciphertext only. That's the line we needed for the regulator and the board.”

Addepar Financial Services Customer · SOC 2 Type 2 attestation cited
Get started

Encryption infrastructure your examiner can sign off on.

Talk to our team about KYC intake, regulated email, audit log integration, or Global Relay supervised archival. Request the SOC 2 Type 2 report directly from the Trust Center.