Salesforce Integration
Encrypted file exchange inside every Salesforce case
Add end-to-end encrypted file exchange to Salesforce Cases and Experience Cloud. Agents collect sensitive files without customers leaving the portal.
Add end-to-end encrypted file exchange to Salesforce Cases and Experience Cloud. Agents collect sensitive files without customers leaving the portal.
Your service desk shouldn't store sensitive data.
Our native app embeds directly into Salesforce Cases so agents and customers can exchange end-to-end encrypted files without leaving the platform. No extra software for customers to install — they receive a secure link and verify their identity before downloading. Large file support up to 100 GB included.
Works across Salesforce Cases and Experience Cloud. Every file is encrypted on the sender's device. Nobody, not even SendSafely, can access the contents.
No code required. Install from AppExchange and start collecting encrypted files inside Salesforce Cases immediately.
Add SendSafely from the Salesforce AppExchange in one click. No code required. Works with your existing Salesforce org.
Agents request encrypted files directly inside Cases. Customers upload without leaving Salesforce — no extra software to install.
Every file is end-to-end encrypted. Salesforce never sees the contents. Download tracking notifies agents the moment a file is accessed.
SendSafely embeds natively into Salesforce so agents never leave the Case workflow. Customers upload once. Files are encrypted before they touch any server.
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HALO encrypts files before they reach any server.
HALO is SendSafely's encrypted file collection layer for AI agents. When Salesforce Agentforce handles document intake, HALO ensures every file is end-to-end encrypted before it touches any infrastructure — without human intervention. Customers upload once in the Experience Cloud portal. AI agents process the intake. Files are encrypted the entire way.
No workflow changes required. HALO drops directly into your Agentforce configuration and encrypts every file autonomously, 24 hours a day.
Only the sender and recipient can decrypt your data.
Every file is encrypted on the sender's device using end-to-end encryption before it leaves the browser. Salesforce never sees the file contents. SendSafely never sees the file contents. Only the intended recipient can decrypt and download.
SendSafely is audited annually and maintains the following compliance certifications for regulated industries.
SendSafely embeds into every major support platform — Zendesk, Intercom, and Freshdesk run the same way. Collect encrypted files without changing your workflow.
See how SendSafely embeds end-to-end encrypted file exchange into every Salesforce Case. Set up in minutes, not months.
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