The SendSafely Dropzone is a turn-key secure customizable form for collecting end-to-end encrypted files from customers and partners — up to 100 GB per upload, encrypted on the customer's device. Drop it on your site as a hosted page, embed the widget with a single script tag, or wire it into Zendesk, Salesforce, Intercom, Freshdesk, or Jira.
Every Dropzone runs the same client-side encryption. The only thing that changes is where it lives: a hosted page you share, a widget on your own site, or a deep connector into the ticketing system your support team already uses.
A white-labeled Dropzone page that runs on your SendSafely portal. Set it up in seconds with your logo and color scheme. No coding, no hosting, no front-end work required.
See what it looks likePre-built connectors link every Dropzone upload to the right ticket or case in Zendesk, Salesforce, Intercom, Freshdesk, or Jira — plus a Zapier app that reaches 8,000+ more platforms. Each connection shrinks your vendor risk surface: files are encrypted on the customer's device before any helpdesk, CRM, or AI platform sees them.
See the connector gridNo SendSafely login required for the person uploading. Your logo, your colors, your URL. Files are encrypted in the browser before they leave the device, then routed to your team.
Drop your files below. They are encrypted on your device before upload, and only our support team can decrypt them on the other side.
Pre-built connectors automatically link every Dropzone upload to the matching ticket, case, or issue. No copy-pasting, no manual attachment. Your agents stay in the tool they already use.

White-label branding, mobile-first uploads, configurable access controls, and an embedded viewer so your agents can preview files without downloading them. Everything you need to put a Dropzone in front of a customer this week.
Your logo and color scheme on the upload page. A consistent look and feel for customers and business partners across every touchpoint.
Customers snap a photo on their phone and upload directly. The Dropzone works on any device with a modern browser, no app install.
Full control over who can access inbound files. Our API can sync the access list to an external data source or third-party system in real time.
Decide which file types are accepted at the Dropzone level to block potentially malicious uploads before they ever reach your team.
Preview incoming PDFs and images in the browser without saving them locally. Less risk of files spreading to unmanaged endpoints.
Send a webhook on every Dropzone upload instead of an email. Wire uploads straight into your ticketing, SIEM, or automation platform.
Anywhere people on the outside of your network need to hand you a file you can't afford to send over email.
Collect IDs, proof of address, and verification documents from new customers on a branded URL. Encryption and audit trail satisfy KYC/AML controls without spinning up a custom portal.
Logs, screenshots, and configuration files routed straight to the right Zendesk, Salesforce, Freshdesk, or Intercom ticket. Agents skip the back-and-forth and start triaging immediately.
Stand up a Dropzone per vendor or partner with their own access list and naming. Contracts, SOC reports, and questionnaires arrive encrypted and pre-attributed.
Healthcare records, financial statements, and legal filings. BAAs available on Enterprise plans; SOC 2 Type 2 audited annually.
Every Dropzone upload is encrypted in the customer's browser using OpenPGP. SendSafely sees ciphertext only. The decryption key is split so nobody, not even SendSafely, can read the contents on its own.
SendSafely is SOC 2 Type 2 audited annually and maintains the certifications regulated industries require.
A SendSafely engineer will walk you through the three deployment options and help map a proof-of-concept against the platforms your team already uses.