AI is now part of your supply chain. It moves fast, integrates deeply, and often requires more access than it should. HALO sits between customer data and your AI ecosystem so agents can collect files without ever accessing their contents. Move fast with AI, without extending trust by default.
HALO Send drops the upload modal into the chat. HALO Bridge connects it to whatever AI platform your team runs. HALO Native goes deeper for Zendesk and Intercom. Pick one, mix all three.
A drag-and-drop upload modal that opens inside the chat window. Files are encrypted client-side with OpenPGP before they leave the user's device. Supports files up to 100 GB and never breaks the conversation flow.
Standardized APIs that hand encrypted file collection off between AI and human support systems. One connector pattern works across Ada, Amazon Connect, and any contact-centre stack you bring to it.
The AI agent identifies a sensitive file is needed and posts a HALO upload modal into the conversation. The customer drags a file in. Encryption happens in their browser. The agent resumes, without ever seeing the file.
Don't see your agent below? Talk to our team about SendSafely's Universal connector.
The agent detects a file is needed, HALO opens a secure upload, the customer's browser encrypts the file, and only authorized human agents (never the AI model) can later open it.
During a workflow that needs sensitive data, the AI agent recognizes the intent and asks HALO to open an upload modal in the chat.
A secure modal launches inside the chat window. No new tab, no portal hop. The user drags a file in or picks one natively.
The file is encrypted with OpenPGP in the customer's browser. SendSafely sees ciphertext only. The AI agent collects the file but cannot decrypt it.
When the conversation hands off to a human agent or a back-end system, that authorized party opens the file from inside the ticketing platform.
Protected data never touches inference engines, chatbot logs, or training data. The AI agent only ever sees that a file exists — never its contents.
HALO turns AI chatbots into agents that can safely accept sensitive files — without exposing your tools or your customers.
Your CX agents accept files inside Zendesk, Intercom, or Salesforce conversations — no tab switch, no copy-paste, no plaintext leaving the customer's browser. Faster resolutions and a paper trail that satisfies compliance.
SAML 2.0 + SCIM for identity. Audit log API to your SIEM. No new servers to host. No key escrow. One vendor across helpdesk, email, and AI workflows — not five.
HALO is the trust layer for sovereign AI: every file your chatbot touches is encrypted on the customer's device. AI vendors, cloud providers, and SendSafely itself only see ciphertext. Limit AI blast radius by design.
Anywhere an AI agent needs a file but shouldn't see it.
Securely collect ID documents, proof of address, and verification materials inside the AI chat. Encryption and audit trail satisfy KYC/AML controls without slowing the flow.
Streamline account opening and loan applications. Sensitive financial documents stay encrypted end-to-end while the AI agent guides the customer through the workflow.
HIPAA-aligned collection of medical records, insurance cards, and patient information through chat. BAAs available on Enterprise plans.
Collect screenshots, log files, and supporting documents directly inside support conversations — up to 100 GB — for faster resolution without manual ticket back-and-forth.
Every HALO upload is encrypted in the customer's browser using OpenPGP. The AI platform, SendSafely, and any model in between all see ciphertext only. The decryption key is split so nobody, not even SendSafely, can read the contents on its own.
SendSafely is SOC 2 Type 2 audited annually. HALO inherits the same compliance posture.
A SendSafely engineer will walk you through HALO end-to-end and help map a proof-of-concept against your AI platform of choice.
