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The secure file layer behind your AI agents.

SendSafely plugs into the AI customer-service platforms your team already runs — collecting files up to 100 GB per upload, encrypted in the customer's browser before the agent ever sees the conversation. Protected data never touches the model, the chatbot vendor, or training pipelines.

Browse partners Learn about HALO
What ties them together

HALO is the encryption layer your AI agents call out to.

HALO is a security layer for AI chatbots, not an AI product. It encrypts sensitive data before AI agents can see it. By design, this prevents AI and associated vendor platforms, including HALO itself, from being able to perform inference, training, or processing. It gives every supported AI platform the same three components for end-to-end encrypted file collection.

HALO Send

An on-page secure upload modal that appears inside the chat window. Drag-and-drop, files up to 100 GB, encrypted client-side before data leaves the customer's device.

HALO Bridge

Platform-agnostic connectors with standardized APIs for handoffs between AI and human support systems. The connector layer behind every directory entry below.

HALO Native

Deep integrations built specifically for Zendesk and Intercom that feel like part of the existing interface — no surface-level iframe, no off-chat handoff.

Partner directory

AI platforms compatible with HALO.

HALO ships with numerous AI customer-service platform integrations with more on the way. Pick the one that your team already runs — encrypted file collection drops in without rewriting prompts or moving customers off-chat.

The AI-agent flow

One pattern, many supported platforms.

Regardless of which AI platform your team picks, the file-collection handshake looks the same. The agent asks HALO for an encrypted upload link, posts it back to the customer, and resumes when the upload completes.

support.example.com / ai-chat
Onboarding assistant
AI agent · active now
AI agent · step 1
To verify your identity, please share a photo of your ID. I'll send a secure upload link below — your file is end-to-end encrypted before it leaves your device.
SendSafely encrypted upload
End-to-end encrypted · step 2
Active
Customer · step 3
ID_front.jpg uploaded · encrypted · agent notified.
1
Agent detects intent

The AI platform recognizes a file is needed and calls HALO. 

2
HALO returns a secure link

Halo generates a one-time, conversation-scoped upload link. The agent posts it into the chat.

3
Customer uploads, encrypted

The selected file is encrypted in the customer's browser using SendSafely's split-key architecture. The encrypted submission content is then uploaded.

4
Agent resumes the workflow

The agent gets an event when the upload completes and can hand off to a human or to a back-end system.

Built for regulated workflows

Every HALO partner connection inherits the same SendSafely compliance posture — audited annually and built for industries where the AI agent is never allowed to see the file contents.

SOC 2 Type 2 HIPAA PCI DSS GDPR CCPA

Pick a partner. Add encryption.

Talk to our team about deploying HALO in front of Ada, Zendesk AI, Intercom Fin, Salesforce Agentforce, Forethought, or Amazon Connect. A working pilot in your environment takes days, not quarters.

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