Use the “Subscribe” option at the top right of SendSafely’s SafeBase Trust Center to receive notice every time this list is updated.
Subscribe at the top right of SendSafely’s SafeBase Trust Center to receive notice every time this list is updated.
SendSafely utilizes the following sub-processors. As defined in the SendSafely privacy policy, a SendSafely sub-processor may access personal data on SendSafely’s behalf for the purposes described in the table below.
| Sub-processor Name | Description | Hosting Location |
| Amazon Web Services (AWS) | Platform Hosting | United States (AWS region), Ireland (AWS region), Germany (AWS Region), Australia (AWS Region) |
| Ask Nicely | Customer Feedback & Satisfaction Measurement | United States |
| CrewBloom | 24/7 Customer Support | Philippines |
| Data Dog | System Metrics and Logging | United States |
| Corporate Email, Business Operations & Website Analytics | United States | |
| HubSpot | Customer Relationship Management Platform (CRM) | United States |
| Intercom, Inc | Customer Support Chatbot | United States |
| LunaWeb | PDF Invoice Generation | Germany |
| MailChimp | Email Campaigns | United States |
| MixMax | Sales Email Automation | United States |
| PandaDoc | eSignature platform | United States |
| Productboard | Product Roadmap Management & Feature Request Tracking | United States |
| Slack | Internal Team Communication & Collaboration | United States |
| Stripe | Automated Payment, Subscription, & Billing Management | United States |
| Twilio | SMS Delivery | United States |
| Vitally | Customer Success Platform | United States/Sweden |
| Xero | Invoicing & Online Bookkeeping | United States |
| Zapier | Sales Lead Processing & Invoice Generation | United States |
| Zendesk | Customer Support & Ticketing | United States |
| Zendesk Sell | Customer Relationship Management Platform (CRM) | United States |
Sub-processor Security
Prior to engagement, SendSafely analyzes the security practices and credentials of each sub-processor. SendSafely’s data processing agreements with its sub-processors contain contractual safeguards designed to ensure the privacy of personal data. SendSafely regularly reassesses its sub-processors’ security programs to validate compliance with SendSafely’s security policies applicable to the specific categories of data processed.
If you have any questions relating to our list of sub-processors, you can contact us via email at privacy@sendsafely.com.