Virtru is a strong email-encryption product. SendSafely is the broader platform — end-to-end encryption inside Outlook and Gmail, plus inside Zendesk, Salesforce, Intercom, Freshdesk, AI chatbots, and a REST API — all on the same split-key architecture.
A side-by-side picture of what Virtru is built for, and where SendSafely is built differently.
Each row reflects how the two products approach the same problem. Both companies maintain their own certifications and audit programs — consult each vendor's public documentation for current capabilities.
| Feature | SendSafely | Virtru |
|---|---|---|
| Outlook plug-in | Yes — files up to 100 GB | Yes — Virtru's flagship product |
| Gmail extension | Yes — files up to 10 GB | Yes |
| Encryption beyond email | Helpdesk (Zendesk, Salesforce, Intercom, Freshdesk), AI chat (HALO), REST API | Email-focused; limited helpdesk reach |
| Split-key architecture | Sender + platform halves never combined server-side | TDF-based; centralized key release |
| Recipient experience | Link + identity verification, no account | Recipient sign-in for sensitive content |
| HIPAA BAA | On Business and Enterprise | Available on appropriate plan |
| Audit log API to SIEM | REST endpoint with JSON event records | Yes — varies by plan |
Comparative claims reflect publicly documented behavior of Virtru as of the page's last update. Virtru maintains its own product roadmap; consult their documentation for current capabilities.
Virtru's center of gravity is email. SendSafely covers email and helpdesk (Zendesk, Salesforce, Intercom, Freshdesk), and AI chatbot file collection through HALO — same split-key architecture, same recipient experience, across every surface.
SendSafely uses OpenPGP with a split-key model — the decryption key is generated in the sender's browser, and the recipient verifies identity (email, SMS, SSO) before SendSafely releases its half of the key.
Outlook attachments up to 100 GB through the SendSafely Outlook plug-in. Gmail attachments up to 10 GB. Both well past the 25 MB inbox ceiling, both encrypted client-side.
Every email send, recipient, and access event lands in the REST audit log. PACKAGE_EVENT, ADMIN_EVENT, USER_EVENT records direct to Splunk, Sumo Logic, Datadog, or your SIEM of choice.
Teams looking at Virtru and SendSafely are usually deciding whether email encryption alone is enough, or whether they want the same encryption posture extended to helpdesk tickets, AI chat uploads, and API-driven workflows.
Email is where most teams start. The Outlook and Gmail integrations handle it, then secure email extends to the helpdesk and CRM on the same architecture. Mony Group runs it across every Intercom channel under FCA and GDPR.
Every file is encrypted on the sender's device using OpenPGP. SendSafely sees ciphertext only — the decryption key is split so nobody, not even SendSafely, can read the contents on its own.
Audited annually. SendSafely maintains the certifications regulated industries require.
Real product demo, real questions, no slideware. Bring your toughest Virtru edge case and we'll walk through the SendSafely architecture against it.