Tresorit centers on encrypted cloud storage. SendSafely is the broader platform — split-key encryption that lives inside Outlook, Gmail, Zendesk, Salesforce, Intercom, Freshdesk, and an AI chatbot trust layer — covering the workflows beyond shared folders.
A side-by-side picture of what Tresorit is built for, and where SendSafely is built differently.
Each row reflects how the two products approach the same problem. Both companies maintain their own certifications and audit programs — consult each vendor's public documentation for current capabilities.
| Feature | SendSafely | Tresorit |
|---|---|---|
| End-to-end client-side encryption | Yes — OpenPGP, every file, every product surface | Yes — Tresorit's core differentiator |
| Split-key custody | Sender + platform halves never combined server-side | End-to-end with Tresorit-managed key infrastructure |
| Platform reach beyond storage | Email, helpdesk, AI chat, REST API, Workspaces, Dropzone | Primarily storage and sharing |
| Native helpdesk integrations | Zendesk, Salesforce, Intercom, Freshdesk + HALO for AI | Storage-focused; less helpdesk reach |
| Max file size | Up to 100 GB | Up to 1 TB (storage-tier dependent) |
| HIPAA BAA | On Business and Enterprise | Available with appropriate plan |
| Audit log API | REST endpoint, JSON records, every event | Activity log with API access |
Comparative claims reflect publicly documented behavior of Tresorit as of the page's last update. Tresorit maintains its own product roadmap; consult their documentation for current capabilities.
Tresorit's strength is the storage layer. SendSafely is built for the moments when a file moves between systems — into a helpdesk ticket, attached to an email, collected through an AI chat, sent to an outside counterparty. The encryption follows the work.
Zendesk app, Salesforce app, Intercom app, Freshdesk app, plus HALO for AI chatbots. Customer files encrypted before they reach the helpdesk or AI vendor's infrastructure.
External recipients verify identity (email, SMS, SSO) and decrypt locally — no Tresorit-style account onboarding.
Every send, recipient, and access event lands in the REST audit log. JSON records, ready for Splunk, Sumo Logic, Datadog, or your SIEM of choice.
Teams evaluating Tresorit and SendSafely usually aren't choosing one over the other on encryption strength — both are credible. The decision tends to come down to surface area: is encrypted storage enough, or do you also need encryption inside Outlook, Gmail, your helpdesk, and AI chat?
Shared folders are one workflow. Secure email and the helpdesk and CRM apps cover the rest — the same split-key architecture, wherever the file moves. MoonPay put it inside Amazon Connect live chat.
Every file is encrypted on the sender's device using OpenPGP. SendSafely sees ciphertext only — the decryption key is split so nobody, not even SendSafely, can read the contents on its own.
Audited annually. SendSafely maintains the certifications regulated industries require.
Real product demo, real questions, no slideware. Bring your toughest Tresorit edge case and we'll walk through the SendSafely architecture against it.